Who are we?

As one of the leading theraputic services in the North East of England, our experienced and professional team of IMPACT staff help make a difference by going the extra mile.

We offer a flexible and bespoke 360 degree approach to services tailored to meet the needs of schools, social care, businesses and communities throughout the North East, all from our headquarters in Sunderland who are looking for counselling and training services.

We enable local people to rise above difficult circumstances by developing each individual's potential - through building relationships, skills, behaviours, capability, and most of all, confidence.

Our aim is to provide a culturally sensitive and non-judgemental service offering one-to-one and group counselling, mentoring, training and volunteering to support people in living full and meaningful lives.

Award winning Social Enterprise

Whilst top rated by both schools and external companies, our most significant accolade is the trust given to us by families who require our services.

Employer of the year


Our belief that excellent service is achieved through the happiness of our staff helps us prioritise our workplace culture.

Ofsted Recommends us


Throughout many of the schools where we work, Ofsted has commended our counselling services.

"It's clearly obvious the impact that this service has on the school. IMPACT appears to be invaluable." said one report.

What Counselling and Training services do we offer?


School Services


We offer schools an affordable counselling  service, which provides a bespoke 360 approach , including training and mental health services.




We specialise in supporting you to enhance Employee assist program which includes mental health training, Counselling, HR & Well being stragergies.


Social Care 

We can provide personalised support that makes a difference to the mental health and wellbeing of families around the North East.


Events & Training


Our award winning counselling and training and events are in partnership with Moment of Truth Well-Being Group. We offer affordable and professional services.


Community Services


We provide counselling and training services to individuals, families and other organisations that mental health within comunities.


Funders & Partners


Our services can only be achieved through partnership work and trust. We work extremly hard to ensure we deliver.

Keep upto date with our funding news.